Frequently Asked Questions?

How do I renew my Family & Friends Railcard online?

Please click ‘Renew my Railcard’ on the website homepage to log in to account. Once logged in, click ‘Renew’ under your expired or soon to expired Railcard, select 'Digital' or ‘Plastic’ under ‘Choose the type of Railcard you would like’ section and follow the instruction on the screen to complete your purchase.

Click here for the step by step guide on how to renew your Railcard.