Online

The quickest and easiest way to buy is right here online.  All you need is:

• Your address and email address
• The name of the second cardholder (as it can’t be added later)
• A debit or credit card

What happens next?

Digital Railcard: if you buy a digital Railcard, you'll be sent a code and once you download the Railcard app and upload the card onto your phone, you can start using it straight away.

Physical Railcard: we aim to dispatch your Railcard within one working day of you ordering it, but it’s probably best to allow up to 5 working days for your Railcard to arrive. It’ll be sent out free of charge, but if you prefer, you have the option to pay for Special Delivery.

You’ll need to have your Railcard with you to be able to get a discount on your rail ticket, so be sure to leave enough time before your journey for the Railcard to reach you.

Travelling today? You’re better off buying a digital Railcard or over the counter at a staffed National Rail station.

At a Staffed Station Ticket Office

You can buy a Family & Friends Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open.

There are usually application forms available at stations, but in order to save time it’s a good idea to fill in the form before you get there. You can print and fill in the application form which is available to download here and bring it with you.