Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Railcard holder benefits Refunds & Replacements Renewals Validity Visiting from outside of Great Britain

How can I renew my station-purchased Railcard online?

Railcards issued at stations cannot be renewed online. You will need to create an account and purchase a new Railcard.

To buy a new Railcard, please go to the website homepage, click ‘Buy Now’ and follow the instructions on the screen. You will be asked to provide a digital passport-style photo if you have selected 'Digital' under 'Choose the type of Railcard you would like' section.

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