Contact us

If you need to get in touch we’re open from 0700hrs to 2200hrs everyday of the year except for Christmas day. You can:

Email: railcardhelp@railcards-online.co.uk
Phone:

0345 3000 250

Calls cost no more than calls to geographic numbers (01 or 02) and may be recorded for training and monitoring purposes.
Post: National Railcards
PO BOX 6616
Arbroath
DD11 9AR

Enquiry Form

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We will only use your contact information to help us find your Railcard account if you have one.







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All press enquiries should be sent to media@nationalrail.co.uk


If you have any questions concerning rail ticket prices or journey planning National Rail Enquiries will be happy to help you.

If you have any comments about a specific rail journey please contact the train company that provides the service. You can find their contact details by clicking on this link Train company list