Frequently Asked Questions?

Will I have to pay the full fare if I forget to bring my Railcard when I travel?

Yes. You must show your valid Railcard when you buy your ticket(s). You also need to have your Railcard with you on each journey and present it to staff when your ticket is checked aboard the train. Failure to present both your Railcard will mean you have to pay a full fare, which is not refundable.