Frequently Asked Questions?

How do I buy a new Railcard without it over-lapping with my free Trial Card?

Your new Railcard will be valid for one year plus an extra week to allow for postage. This means you need to order it one week before your Trial Railcard expires. Doing this will make sure that it follows on from when your Trial Railcard ends.

A Railcard issued through the free Trial Promotion is heavily discounted, and follows two months worth of free usage, and because of this we do not offer to refund any over-lapping days or extend the expiry of your new Railcard if it is ordered early.