Frequently Asked Questions?

1. Auto-renewal is a service designed to make renewing your Railcard easy.

It is the facility to give your debit/credit payment details securely so that they can be used to pay for your next Railcard without you having to type them in again.  Auto-Renewal is only available on 1-year Railcards.

When you sign up to automatically renew your Railcard, your 1-year Railcard will be renewed at its expiry each year for as long as you are eligible for the Railcard and the credit/debit card that you originally used for payment is valid.