Frequently Asked Questions?

How do I use the online service to renew a Railcard I bought at a station?

To renew a Railcard that you have previously bought at a station, select 'Register a Railcard' on the Login/Buy now page and type in the required information. 

Once you have completed this you will be shown a Review screen. If you want to use a promotional code, click on the Edit button in “2. Railcard Details and Promotional Codes” to enter your promotional code before you pay.