The quickest and easiest way to buy is right here online. All you need is:
Your address and email address
The name of the second cardholder (as it can’t be added later)
A debit or credit card
What happens next?
We aim to dispatch your Railcard within one working day of you ordering it, but it’s probably best to allow up to five working days for your Railcard to arrive. It’ll be sent out free of charge by First Class post, but if you prefer, you have the option to pay for Special Delivery.
You’ll need the physical Railcard with you to be able to get a discount on your rail ticket, so be sure to leave enough time before your journey for the Railcard to reach you. If you need to travel straight away, you’re better off buying a Family & Friends Railcard over the counter at your local staffed station.
At a Staffed Station Ticket Office
You can buy a Family & Friends Railcard at any staffed station ticket office or National Rail-licensed Travel Agent. The main advantage of this is that you can do it on the day you are travelling.
Once you've bought your Railcard at a station, you can then register it online. This will make it easier for you to renew or buy other cards online.
You can get your Railcard quickly and easily over the phone too. Simply call our telesales service on 0844 871 4036 (0700-2200 every day, except Christmas Day. Calls are charged at the national rate. Please note you’ll also need to submit photos of you and the second named cardholder via email.
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